The Pioneer Promise
From generation to generation, Pioneer has delivered high-quality products, exceptional flavors and our “just baked from scratch” taste. We’re proud of our rich tradition of quality and the people who make it all happen.
Over the decades we’re retained our pioneer spirit. Our plants and offices have remained in the same communities. And, even though our workforce has certainly grown since those early days, we’ve preserved the solid values and culture that has been with us from the start.
If you were not satisfied with the quality or performance of one of our Pioneer®products and would like a refund, send your name and address via US Mail, along with proof of purchase and price paid to: C.H. Guenther & Son P.O. Box 118 San Antonio, TX 78291
If, for any reason, your Pioneer® Gravy Mix did not meet your expectations we’d love to help you find a flavor you like. With over 10 varieties to choose from, there’s sure to be one for you. Please request a printable coupon for One Free Package of Pioneer®Gravy Mix good for any flavor you choose.
We will demonstrate high integrity, a commitment to excellence, & a positive attitude in all that we do. We are results-driven, lead by example, communicate openly & honestly, value diversity, & foster long-term relationships.
We will consistently provide products & services that meet or exceed our customer's expectations, through the people & processes that we employ.
We are committed to the growth of C.H. Guenther and the preservation of its heritage, independence, & family ownership.
At Pioneer, we’re continuously driven by our commitment to the heritage, independence and family spirit of our founder, Carl Hilmar Guenther. Every day we live by our Quality Commandments.